Not as good as it should be
Did you buy the Kindle edition of ‘First, Know What You Want’?
If you didn’t then please ignore this entry.
If you did, then I wonder if you can help me?
We have had some trouble with the formatting on the Kindle version and despite submitting a revised file to Amazon, some people are still having problems.
Problems include places where two or three words run together or strange spaces in the middle of words. According to one or two complaints I’ve had it’s pretty bad but not affecting everybody.
I’m deeply embarrassed by this and am working with my publisher to get a corrected file loaded and sent to all previous buyers.
If your version has these problems, please find my email address in the book (it’s in the Afterword) and send me a note.
I need to know the date you bought it and a rough description of what you are seeing. Screenshots would be fantastic but don’t worry if you can’t.
What are you doing to put this right?
Good question.
- You can help us by contacting Amazon customer service from your Kindle account page (Manage Your Kindle) to ask for an updated file. They do have a corrected file but have not sent it to everyone.
- I can send you a .PDF of the book which can also be added to your Kindle using the instructions here.
Do let me know if you are having problems and as soon as we can get a better formatted file out to you we will – within the next two weeks I hope.
In the meantime we have taken the Kindle Edition off sale.
How to take a screenshot from a Kindle
Instead of trying to transcribe what’s on your Kindle’s screen or, for our purposes, trying to take a photograph of the Kindle screen without it being out-of-focus, you can take an easy screenshot to pass onto friends or colleagues.
From any screen on a Kindle 2 or DX, just hit Alt + Shift + G and the screen will flash. From there, plug the Kindle into your computer via its USB cable and navigate to the Kindle’s “documents” folder. Inside the folder are all the various books you might have stored on the device, but search for a filename that begins with “screen-shot.”
Source: Ars Technica
